Shipping & Refund Policy
Refunds / Returns
Our skins are made-to-order, so we do not keep skins on-hand when an order is placed. We incur cost to produce every skin, which is less likely to be resold after you order it. This would be a cost that we can't recover. For this reason, we only give refunds for defective items, meaning that it doesn't fit (picture proof is required). Please be sure to order the correct skin for the correct device. If your item is defective, you may refund your order within 30 days. Beyond that period refunds or exchanges are not allowed. The product must be defective, picture proof is required.
To complete your return, we must first verify proof of the purchase and that the purchase is meets one of the conditions mentioned previously.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We understand that accidents can happen, so our 100% satisfaction guarantee is one of the reasons people choose us. If you damage your skin during installation, you can request an exchange skin for 50% off of the item, . We make every skin as made-to-order. We do not keep skins on-hand. You just need to cover the shipping cost if you want a replacement skin. You can contact us via email: support@gizmotrims.com
Shipping
Our skins are made-to-order. Our products are shipped within 4-8 (possibly sooner) days using USPS. To return your product, you should mail your product to: Gizmo Trims PO BOX 600211, Miami, FL 33160. You will be responsible for shipping cost of returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item because this is dependent on the shipping carrier and the tracking of the packing.