Shipping & Refund Policy
Refunds / Returns
Our skins are made-to-order, so we do not keep skins on-hand when an order is placed. We incur cost to produce every skin, which is less likely to be resold after you order it. This would be a cost that we can't recover. For this reason, we only give refunds for defective items, meaning that it doesn't fit (picture proof is required). Please be sure to order the correct skin for the correct device. If your item is defective, you may refund your order within 30 days. Beyond that period refunds or exchanges are not allowed. The product must be defective, picture proof is required.
To complete your return, we must first verify proof of the purchase and that the purchase is meets one of the conditions mentioned previously.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We understand that accidents can happen, so our 100% satisfaction guarantee is one of the reasons people choose us. If you damage your skin during installation, you can request an exchange skin for 50% off of the item, . We make every skin as made-to-order. We do not keep skins on-hand. You just need to cover the shipping cost if you want a replacement skin. You can contact us via email: firstname.lastname@example.org
Our skins are made-to-order. Our products are shipped within 4-8 (possibly sooner) days using USPS. To return your product, you should mail your product to: Gizmo Trims PO BOX 600211, Miami, FL 33160. You will be responsible for shipping cost of returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We don’t guarantee that we will receive your returned item because this is dependent on the shipping carrier and the tracking of the packing.
Have a question?
What To Expect / Please Understand That:★ Our skins are custom-made just for you, so it takes extra time produce it before shipping.
★ Actual device not included.
★ To help minimize any issues installing, please use the installation guide provided.
★ To understand refunds and exchanges, click here.
- All © copyrights are reserved to the respective creators/owners of the base design of this skin.
- Claim: If you are the original creator of this design and you suspect that this has been used without your consent please contact us to claim this design by clicking here to resolve the matter.
Star Wars Kylo Ren Xbox Series Controller Skin (v5) is a high-quality vinyl skin with an easy installation process. Get the look and feel of your favorite game controller without having to shell out hundreds of dollars.
- Great value
- Easily removable
- No left-over residue
- Can be easily cleaned
How do I apply my skin?
Step 1: Read Instructions: Please review the instructions guide here as a reference for the simple installation instructions.
Step 2: Clean Your Device: Wipe the surface clean with the alcohol pads or an alcohol-soaked cloth. After cleaning the device, it is extremely important to avoid getting water on it. Wipe the surface where the Skin will be applied, with a slightly damp cloth, to remove any dust. Let it dry completely. Dust might still be found on the surface even after thoroughly cleaning it.
Step 3: Examine Your Gaming Skin: Get familiar with the skin. Pay attention to the position of the cutouts, logo placement, and overall layout orientation. This will make it easier for you to correctly apply the skin to the device and avoid mistakes.
Step 4: The Skin should be handled with care to avoid stretching it or breaking it. It is very important not to stretch the skin, especially the narrow sections. As you apply the skin to your gaming device, firmly press it from the center outwards to the edges, pushing any air puffs out from under the vinyl. It is crucial to apply the Skin carefully to your gadget as this will ensure it aligns properly with all the device's button openings and curves. Also remember that the skin is reposition-able so you can gently lift the edges to reapply the skin during installation if you make a mistake. If the Skin does not align correctly, carefully peel it off and try again. It is critical to do not stretch the Skin or it will no longer fit. You may use the applicator or a credit card or other plastic card to make this easier.
How do I remove my skin?
When removing the skin, all you have to do is pull it off gently and quickly. No goo or sticky residue will be left behind, so there won't be an Issue. If for any reason you have a difficulty or it seems difficult to remove, apply some heat (sunlight, a lamp or a quick shot of heat from a blow dryer.
What are the skins made of?
Our skins are made of premium Arlon reposition-able cast vinyl. They are airtight, leaving absolutely no sticky residue when removed, and have a special adhesive backing that minimizes air bubbles during installation. Our skins are super thin and strong and they are reposition-able in case you need to reapply the skin during installation.
Can the skins be reused?
No. Although our skins are reposition-able, they are not reusable and should be kept sealed until the application is finished. Once the skin has been bonded, however, you will most likely stretch it out while removing it. You may remove and replace the skin at any time, as it is completely removable!
What's the difference between Matte and Gloss finish?
Matte finishes are non-glossy, satin-type finishes. They provide a unique look and feel to the design and fingerprints and smudges can remain undetectable. Glossy finishes are shiny in appearance and the colors appear slightly brighter.
Why does my skin not fit when I ordered for the correct device?
Please make sure your skin fits your device properly. Each skin is fashioned to match the design of each device, so please be certain to note any cutouts for sensor ports, rounded corners, portals, and so on. If you're still unsure about the fit of your Skin, please post a question via the contact us page. We will gladly assist you.
I made a mistake installing my skin. May I get a replacement?We understand that accidents can happen, so our satisfaction guarantee is one of the reasons people choose us. If you damage your skin during installation, you can request an exchange skin for 50% off of the item, limit: one replacement per order. We make every skin as made-to-order. We do not keep skins on-hand. You just need to cover the shipping cost if you want a replacement skin. You can contact us via email: email@example.com
How do I change/cancel my order?
You may cancel, change, or add items to your order within 12 hours of placing it. Please contact our customer service department via E-mail: firstname.lastname@example.org as soon as possible to prevent delays.